Customer Service

  1. Billing

    Depending on the area, customers are billed on a monthly or bimonthly basis.

  2. Contact Information Update

    Update your contact information by submitting our online form.

  3. Conservation

    Save water and protect the environment.

  4. Payment Options

    Find out how you can make your payment.

  5. Rates & Fees

    Learn about our rates including winter/summer bill proration.

  6. Reading Your Water Meter

    Learn how to read your water meter.

  7. Documents For Public Comment

    This page displays information (DNS, SEPA, drawings) on upcoming District projects and allows for an opportunity for the public comment.

  8. Request Public Documents

    Learn how to request copies of public documents.

  9. Water Quality

    Learn about the standards for public water.

  10. Emergency Preparedness

    Find tips and recommendations to keep yourself safe and prepared.

  11. Call Before You Dig

    Call 811 at least a few days before you start any digging project.

  12. Street Light Problems

    Report a power outage through the Puget Sound Energy website.