Online Payment/Auto Payment Instructions

Here are the instructions to set up a new online profile.

1.    Go to www.covingtonwater.com then click on online payment (you’ll see a credit card)

2.    Click on Don’t have an account Register Now

3.    Enter your email address

4.    Enter your Password then re-enter your Password

5.    Enter your First & Last Name

6.    Enter your Phone number, Zip code and answer the Security Questions. 

7.    Click on Enroll

8.    Enter your 9-digit account number without the dash

9.    Enter your house number only (no street address)


Here are the instructions to make a One-Time Payment.

1.    Go to www.covingtonwater.com then click on online payment (you’ll see a credit card)

2.    Click on Pay Now

3.    Enter your 9-digit account number without the dash 

4.    Enter your house number only (no street address)

5.    Enter your Email address and then re-enter your email address

6.    Click Continue


Here are the Auto Payment instructions.

1.    Once your account is created select the auto pay tab.

2.    Select the Account for which to setup Auto Pay

3.    Select "Add new" to add and save a new payment method or select any preferred payment method already saved on file.

4.    Under payment details, select the preferred frequency of payments that are best suited to your needs. If you would like to pay the balance owing on the due date, select "Bill amount on the due date" and leave the optional "End Date" blank.

5.    Check the authorization box then click Create Autopay to complete schedule