About Us

1. Board of Commissioners
2. Mission Statement
3. District Administrative Code (DAC)
4. Newsletter
   1. Current Newsletter
   2. Past Newsletters
5. Contact Us
6. Articles
   1. Fund AWSP Phase 1

Customer Service

1. Billing
   1. Schedule
   2. Billing for Rentals
   3. Low Income Discount
   4. Water Leak Adjustment
   5. Utility Assistance
2. Start or Stop Water Service
3. Contact Customer Service
4. Contact Information Update
5. Conservation
   1. Average Water Use
   2. EPA WaterSense
   3. Water Loss Can Be Costly
   4. Water Loss Culprits
   5. Water Responsibility
6. Payment Options
   1. Online Payment
   2. Mailing Your Payment
   3. Pay by Phone
   4. Forms of Payment Accepted
   5. Pay at the District
   6. Online Payment/Auto Payment Instructions
7. Rates & Fees
8. Reading Your Water Meter
9. Documents For Public Comment
10. Mapping
    1. Outage Map
    2. Where's My Meter
11. Request Public Documents
12. Water Quality
    1. Annual Water Quality Reports - Covington
    2. Annual Water Quality Reports - Sugarloaf
    3. Cross Connection Program
    4. Lead Compliance
    5. Permit Exempt Well FAQs
13. Emergency Preparedness
    1. Emergencies/Severe Storms
    2. Be Prepared
    3. Frozen Pipes
14. Call Before You Dig
15. Street Light Problems

Operations

1. Cross Connection Program
   1. Certified Backflow Assembly Tester List
   2. Backflow Prevention Requirements
      1. Fire Sprinkler & Irrigation Backflow Requirements
      2. Auxiliary Water System Backflow Requirements
   3. Testing Dates
   4. Web Test Entry
   5. Frequently Asked Questions
2. Flushing Program
   1. Unidirectional Flushing (UDF)
   2. Why is the District Flushing?
   3. Flushing Map
   4. Affects of Flushing
   5. Discolored Water
   6. Photo Gallery
3. Call Before You Dig

Development

1. Applications
   1. Water Availability Certificate
   2. Developer Extension Agreement
   3. Accessory Dwelling Unit
   4. Hydrant Meter Application / Agreement
2. Citizen Connect
   1. Apply/Pay Online for WAL
3. Contact Engineering
4. Water Availability
   1. Water Availability Lookup Map
   2. Water Availability Application
   3. Water Availability FAQ & Tips
5. Mapping
   1. Capital Improvements & Annexations
   2. Developer Extensions
   3. Exempt Wells Story Map
   4. Outage Map
   5. Rezone Story Map
   6. Water Availability Lookup Map
   7. Water Meter Box Location Map
   8. Helpful Links
6. Standards & Specifications
7. District Administrative Code (DAC)
8. Rosters

COVID Information